English title: Who can be contacted by phone? Lessons from Switzerland
Author(s): Dominique Joye - Alexandre Pollien - Marlène Sapin - Michèle Ernst Stähli -
Type: Book chapter
Coverage, contactability and response rate for surveys by landline phone in Switzerland are dropping. But CATI interviews keep being a major survey mode in this country. Based mainly on Swiss ESS 2008 data, this contribution investigates the socio-demographic and attitudinal bias possibly caused by the lack of inclusion in the sampling frame and the lack of accessibility in unimode telephone surveys.
From page no: 85
To page no: 102
Anthology: Telephone Surveys in Europe: Research and Practice