English title: Response Rate and Nonresponse Bias - Impact of the Number of Contact Attempts on Data Quality in the European Social Survey

Author(s): Marek Fuchs - Dayana Bossert - Sabrina Stukowski -

Language: English

Type: Journal article

Year: 2013

Abstract

Increasing respondent contact problems and decreasing respondent willingness to cooperate have contributed to declining response rates in general population surveys, which has raised concerns of survey accuracy. To counteract nonresponse, several methods have been employed, including incentives, advanced letters, alternative survey modes for reluctant respondents, and increased field efforts to contact potential respondents. In particular, the number of contact attempts has been increased for many surveys. Even though more contact attempts increase survey costs, they are a reliable means for increasing response rates. However, the assumption that high response rates foster data quality and smaller nonresponse bias has been challenged. In this paper, we used contact data from the European Social Survey for Norway, Finland and Slovenia to see whether or not additional contact attempts resulting in a higher response rate can potentially reduce nonresponse bias.

Volume: 117

Issue: 1

From page no: 26

To page no: 45

Refereed: Yes

DOI: 10.1177/0759106312465547

Journal: Bulletin de Méthodologie Sociologique