Interviewer Behaviour and Interviewer Effects

Interviewers are a key part in data collection for face-to-face surveys. The involvement of interviewers in data collection activities means that desirable interviewer behaviour (DIB) is fundamental for collecting high quality and comparable data. All ESS countries are required to conduct face-to-face personal interviews (see Modes of data collection), which makes the promotion of DIB a fundamental part of the core survey activities. For this purpose, the ESS conducts research on:


The insights gained from this research will be used to implement measures for improving data quality. The research output is categorised in three areas, which are integrated into the survey life cycle: